My Local Pharmacy is an additional module available within ProScript Connect. To place an order, please contact you Technology Development Manager (TDM)
Patients can download the My Local Pharmacy (MLP) application to their smartphone or tablet directly from their device’s app store. The app will allow them to:
- Register at your pharmacy
- Send repeat medication requests
- View your pharmacy details (address, opening hours, and services offered)
- Set medication reminders to aid adherence
- View medical condition leaflets from Patient.co.uk
- Find local health services
Within the MLP Manager on ProScript Connect you will be able to manage both patient registrations and their repeat requests using dedicated MLP statuses, which will send push notifications to the patient advising them of the progress of their request up until it’s ready for delivery or collection. A browser-based MLP Admin dashboard is also available to manage branch details, opening hours and services, global and local promotions, messages and account details.
There are two paths to process a My Local Pharmacy repeat request from start to finish:
- As a regular MLP repeat request
- As an MM MLP repeat request
You can access the MLP module from the ProScript Connect Main Screen by clicking the 
button if available or by clicking 
> MLP Manager.
Processing an MLP Patient Registration
The first stage of the process is to accept and/or reject the patient’s registration request to your pharmacy. The patient can only start requesting medication repeat requests once the pharmacy has accepted their registration.
| Accepting an MLP Patient Registration | Rejecting an MLP Patient Registration |
| De-Registering an MLP Patient | Re-Registering an MLP Patient |
Accepting an MLP Repeat Request
Once you have accepted a patient registration, the patient will be able to send a medication repeat request via their smartphone or tablet app, which will then be sent to the MLP Manager. Accepted requests can be sent to the GP as normal, or via Medicines Manager if the patient is eligible and registered for the service.
Processing an MLP Repeat Request
Once a medication repeat request has been accepted, you can create and process a repeat request from start to finish. The process will vary depending on whether the request is being processed via Medicines Manager or not.
| Accepting an MLP Repeat Request | Accepting & Requesting an MLP Repeat Request via Medicines Manager |
| Rejecting an MLP Repeat Request |
Processing an MLP Repeat Request via the PMR
| Dispensing an MLP Repeat Request from the PMR |
Processing an MLP Repeat Request via MM
Once a repeat request has been accepted via MM, the repeat request is automatically created within the RMS, and therefore to process the request the only step is to dispense the prescription from either the RMS or ETP once the prescription has been downloaded.
To process any MM prescription you must be logged in to the NHS Spine with your smart card and your patient must be eligible and registered for Medicines Manager.
| Dispensing an MM MLP Repeat Request from the RMS | Dispensing an MM MLP Repeat Request from ETP |
Managing MLP Repeat Requests
It is important to update the statuses within the RMS and MLP Manager where applicable and required. Updating statuses within MLP will send the patient push notifications to their smart phone or tablet if they have this enabled.
| Managing MLP Statuses | Managing RMS Statuses |
| Edit MLP Statuses |