ScriptCheck Manager – Dispense Now

This functionality is only available to customers using the Electronic Prescription Service in England and Wales.

From the ScriptCheck Manager queue, there is the option to move prescription items to the locally dispensed workflow, using F3 – Dispense Now.In the Application setting > ScriptCheck, you can configure which labels you want to print when using Dispense Now – all labels and/or PTS labels.Examples of when the locally dispensed workflow is required include:

  • You have identified that an Owing needs to be created.
  • You have identified that the item is subject to a Serious Shortage Protocol.
  • You are supplying a brand for an item that has been prescribed generically.
  • Patient choice.

F3 – Dispense Now is available for both Clinically Checked and Not Checked statuses. You must confirm that any items processed as Dispense Now have been clinically AND accuracy checked before they are handed to the patient.

  1. Click the ScriptCheck Manager shortcut or, from the main screen, click ProScript Connect, then click ScriptCheck Manager. 
  2. On the ScriptCheck Manager screen, in the Queue tab the list of processed scripts is displayed. Filters can be applied including CC Status (Clinically Checked Status).

    Tip: Use the filters to view only the script to be dispensed now, e.g. by date, prescribed item or patient name.

  3. Highlight the prescription with the item(s) to be dispensed now.
  4. Click F3 – Dispense Now. 
  5. You will be prompted to confirm your choice to dispense locally.
  6. Click Yes to continue. The Dispense Now screen is displayed.
  7. If the script is for multiple items, use the tick boxes to select the items you want to dispense now.
  8. Click F10 – Next. 
  9. On the Select Product to Dispense Now tab, highlight the required dispensable item.
  10. An optional Dispense local reason can be added from the drop-down menu.
  11. Click F10 – OK. 
  12. The Confirm Dispense Now tab is displayed. Click F10 – Finish. 
  13. ProScript Connect will automatically generate and print drug pack label(s) and a bag label.

    Using Dispense Now to remove an item from a script in the queue will remove the clinical check for any remaining items on the script. The clinical check will need to be reconfirmed by the pharmacist.

    Warning: At any stage during the Dispensing Now process, clicking X – Close will cancel the process.

  14. Locally Dispensed items can be edited as required from Reprint.

For further guidance on Owings Reprints, editing a prescription from Reprints or dealing with SSPs, use the following links:

Creating an Owing from Reprints

Editing an Endorsed Prescription from Reprints

Guidance on SSP

KB5002282