Managing users

The Users Manager screen enables you to add, edit, delete, restore or (un)lock users. Each user must be assigned to at least one role profile to determine their user access permissions to specific modules and functionalities on ProScript Connect.From the ProScript Connect screen, click , then select Users Manager.

In ProScript Connect v1.29.2, new password requirements were introduced for both simple and complex user passwords.

Password Rules

The option “Password never expires” has been removed from the Create User screen.

Simple password rules:

  • Passwords must contain a minimum 10 characters (containing at least 1 special character, 1 number, 1 uppercase and 1 lowercase value and DON’T contain the username).
  • Passwords will expire after 90 days.
  • You can’t reuse the last 5 passwords or those used within the last 6 months, whichever is longer.
  • Common password such as, Password123!, P@55w0rd!, ProscriptConnect@123 are not permitted.

Complex password rules:

  • Passwords must contain a minimum 16 characters (containing at least 1 special character, 1 number, 1 uppercase and 1 lowercase value and DON’T contain the username).
  • Passwords will expire after 365 days.
  • You can’t reuse the last 5 passwords or those used within the last 6 months, whichever is longer.
  • Common passwords such as ProscriptConnect@123 are not permitted.

For more information on Simple or Complex passwords.

Add a new user

  1. From the Users Manager, click F1 – Add New User.
  2. The Create User screen displays.

Create a User for England

Create a User for Scotland, Wales and Northern Ireland

3. Complete the User Detail fields as required. The fields marked with * are mandatory.

4. Complete the Sign in Details fields as required:

    • The user’s Username can be a full or shortened version of their name.
    • An initial password is required. A new user can choose their own password, by selecting User must change password at next login. 

5. For pharmacies in England only, you can link their smartcard to the new user.

Configuring ProScript Connect to login with a smartcard

6. Define the permissions for the user, by selecting their role and which modules they need access to.

Create User permissions for England

Create User permissions for Scotland, Wales and Northern Ireland

7. Select the role profiles to assign to the user. Click Add User. 

8. Select the required role profile, then click F10 – Add. 

Repeat the process and add additional roles as required.

9. When all roles have been added, click F10 – Save. 

10. You are required to logout for the changes to take effect.

11. Click OK. 

12. The Users Manager screen is displayed with the new user added.

Editing a user

You can easily access and edit your user details through the Edit Current User link. Click , then select Edit Current User. 

  1. From the Users Manager screen, highlight the user you want to edit and click F2 – Edit Selected User. 
  2. Edit fields as required:
    • Root Role Permissions – you can select or deselect the root permissions, which will select or deselect all first and second level permissions within the root permission.
    • Level Role Permissions – you can select or deselect the first and secondary level permissions within the root permissions, which will select or deselect all second level permissions within the first level permission and mark them as Overridden.

      If only some of the first or second level permissions within the root permission are deselected, the root permission tick box will display as filled in rather than ticked.

  3. When all edits are complete, click F10 – Save.
  4. A reminder message is displayed. The newly edited user must re-login for the changes to to take effect.

Locking a user

  1. From the Users Manager screen, highlight the user you want to lock and click F3 – Lock. 
  2. On the confirmation screen, click Yes. 
  3. The User is now marked as LOCKED.

Unlocking a user

  1. From the Users Manager screen, highlight the locked user and click F3 – Unlock User. 

Deleting a user

  1. From the Users Manager screen, highlight the user you want to delete and click F2 – Edit Selected User. 
  2. On the Edit User screen, click User Deleted on the bottom-left.
  3. Click F10 – Save. 

Restoring a deleted user

If you attempt to login to ProScript Connect with a deleted user, the system will advise you that the user is inactive and you will not be able to login.

  1. From the Users Manager screen, click the Show Deleted option.
  2. Any deleted users will now display with a DELETED tag.
  3. Highlight the deleted user you want to restore and click F2 – Edit Selected User. 
  4. The Edit User screen is displayed with a DELETED watermark.
  5. From the bottom left-hand corner of the screen, deselect the User Deleted tick box.
  6. Click F10 – Save. 

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