ScriptCheck Owings Scenarios

When processing a script using ScriptCheck Manager, or after having gathered the stock for a picklist, you realise that you need to create an Owing for an item. As Owings are not permitted using ScriptCheck, the owing item(s) must be dispensed locally. We have collated guidance steps for several scenarios where Owings may be required.

The following scenarios are with the Application Setting, Dispense at Branch: ScriptCheck by default, turned on.

Create an Owing during dispensing a script

1. Process the prescription as ScriptCheck. Before completion of the script, select F2 – Create Owing. 
2. The Create Owing message is displayed advising that an Owing cannot be created.
   
3. To continue, click Cancel. 
4. On the PMR screen, click Dispense Locally, then click F2 – Create Owing. 
5. Complete the Edit Owing screen as required.
6. To complete the prescription and create the Owing, click F8 – Last Item. 
   Owings are not permitted using ScriptCheck; the item needs to be dispensed locally. Click OK to continue to process locally.
   

Creating an owing once the picklist is built

There may be occasions where a picklist has been built, but during the stock gathering it is established that an owing needs to be created. The owed item will need to be dispensed locally from Proscript Connect to create the owing, and the picklist in the scanning app re-set.

In the example below, we are going to create a full owing for one item on the patient’s script.

1. Click ProScript Connect and return to the ScriptCheck Manager screen.
2. From the Queue tab, search and select the script that requires the owing to be created for.
3. Click F3 – Dispense Now. 
   
4. On the Dispense Now screen, against the owed item, click Dispense Locally. The other items on the script will be dispensed from ScriptCheck.
   
5. Click F10 – Next. 
6. A confirmation message is displayed for the item to be dispensed locally. Select Yes to continue.
   
7. Select the product pack to be dispensed now, select a Dispense local reason, then click F10 – OK. 
   
8. Click F10 – Finish to confirm the item to be dispensed now.
   

   The drug pack labels will be printed for the full quantity, but can be confidentially destroyed as they are not required.

9. Select Reprints. 
10. Search and select the item to be owed, then click F2 – Create Owing to create the required owed amount.
    

    In the case of a partial owing, drug labels for any quantity given now will be printed, plus owings labels. Any quantity given now must be accuracy checked prior to handing to the patient.

11. Return to the picklist in the scanning app.
12. From the Pending Picklist screen, click the three dots and select Reset Pick List. 
    
13. Confirm the picklist should be reset. Click Confirm (F10) to continue.
    
14. The picklist is now reset, and the remaining items can be picked and scanned as normal to complete the patient basket.

In all subsequent scanning app process screens, the owed item is greyed out and marked as Done allowing the completion of the Picklist Assembly and the Basket Check.

Return to your picklist

Use Dispense Now to create an Owing

1. From the shortcut menu, click ScriptCheck Manager. 
2. Select the required item, then click F3 – Dispense Now. 
   The Dispense Now confirmation message is displayed.
   
3. Click Yes to continue.
4. On the Dispense Now screen, click F10 – Next to continue dispensing locally.
   
5. Select the required product.
   

   Tip: A dispense local Reason can be added using the drop-down menu.

6. Click F10 – Finish. The drug and bag labels are printed. The item has now been dispensed locally and the Owing can be created from Reprints.
7. From the shortcut menu, click Reprints.
8. The item is no longer flagged as SC and the Owing can be created by selecting F2 – Create Owing.
   

Edit Rx/Edit Script

Owings can’t be created via Edit Rx or Edits.