Prescription Collection Point (PCP) Service

The Prescription Collection Point (PCP) functionality automates the handing out of dispensed prescriptions and lets your patients pick up their medicines whenever it’s convenient for them – they no longer have to queue or suffer a wasted journey to check their medicines are ready.

It’s the simple and secure way to make your dispensing process more efficient while giving your patients unrivalled convenience.

PCP allows patients to collect prepared prescriptions from the pharmacy 24 hours a day (if the pickup point is ‘ATM’ style outside the pharmacy).

Benefits of PCP

Endorsing the Prescription

1. Once  you have dispensed a prescription, select the [F8 – Last Item] button. The Prescription Type preview displays.

2. Tick Alt+F6 – PCP.
3. Enter Prescription notes, if required and then select the [F10 – Save] button. The system will generate a barcoded label.

Adding the items to the PCP

Once a prescription is ready, you can load it into the PCP machine ready for the patient to collect. Once loaded, the patient will receive an SMS text message and/or email advising that the prescription is ready to collect.

1. Once the prescription is ready, scan the barcode into the PCP machine.
2. Enter the items into the PCP machine.

Tracking the prescription using the Prescription Tracking Manager

Once you have dispensed a prescription and added it to the PCP, you can use the Prescription Tracking Manager to track or update the status of the prescription. The status of the prescription will update automatically but if required, statuses can be manually updated.

To learn more about Prescription Tracking, click here.

Within the Patient Tracking Manager screen, the PCP column will highlight the current state of the prescription.

The table below explains the different states that will be updated depending on the status of the prescription:

Status	Explanation
Dispensed	The prescription has been dispensed and is ready to be loaded into the PCP.
Loaded	The prescription has been loaded into the PCP and is ready for the patient to collect.
Collected	The patient has collected the prescription.
Cancelled	The prescription has been cancelled.

Manually updating the PCP status

If any prescriptions need to be removed from the PCP, you can manually override the PCP status.

Note: If the patient has collected the prescription but internet connection between the pharmacy and the PCP has been lost, you can manually update the status to reflect that the prescription has been collected.

1. From within the PTS module, select [F7] on your keyboard.
   The update PCP status screen is displayed.
   
2. Click the New Status drop-down or select [F2] on your keyboard and select the new status.
   
3. Click [F10] on your keyboard or click the Save button to save the new status.

PCP Application Settings

If necessary you can adjust the PCP organisation settings from within Edit Application Settings.

1. Access Edit Application Settings. The Edit Application Settings screen is displayed.
2. Amend the necessary settings.
3. Press [F10] on your keyboard or click Save.