Pharmacy Group Record Viewer (PGRV)

Pharmacy Group Record Viewer (PGRV)

At present, this module is only available for pharmacy groups in England.

The Pharmacy Group Record Viewer (PGRV) provides pharmacy groups with the ability to view useful clinical information of patients across branches within the same group, including services, registrations, notes and dispensing history.

In order to view this information, the patient must exist in your pharmacy and at least one other pharmacy in your group. The patient must provide consent for their information to be shared, and once obtained, instant access is provided using the patient’s NHS number for synchronisation and validation.

The Pharmacy Group Record tab is accessed within the patient’s PMR.

PGRV Widgets

Below is an overview of each available widget and widget item within the Pharmacy Group Record. Each widget item displays the corresponding information which has been recorded at other branches within the pharmacy group.

Recently Dispensed Across Group

Widget Box Widget Items, Corresponding Modules (links)

Read-only widget items display the dispensing history for the selected patient based on the date the prescribed medication was dispensed under the categories below:

  • This Week
  • Last Week
  • Older

The dispensing history includes the prescribed drug, dispensed date and the dispensing branch.

Group Registrations

Widget Box Widget Items, Corresponding Modules (links)

Read-only widget to view registered services for the selected patient. The status of each service and branch where the registration occurred is displayed here for the following modules:

Group Services

Widget Box Widget Items, Corresponding Modules (links)

Read-only widget to view a log of every instance the selected patient has consented to, undertaken or triggered the following services.

  • NMS: Medication appears here with the date the NMS Notification was triggered following the dispensing of an NMS eligible item at another branch in your group. You will need to contact the branch to identify whether the NMS service was completed.
  • MUR: The status of the service, date it was completed/due and the branch where the review was held are displayed here.

Group Notes

Widget Box Widget Items, Corresponding Modules (links)

Read-only widget to view notes for the selected patient. Notes are displayed for – and grouped by – the following note types:

  • Warning notes
  • Standard notes
  • Bag label notes
  • Counselling notes

This section includes the note, note type, date added and the branch who created it.

Longer notes can be viewed in full by hovering the mouse over the note text.

Processes

Obtaining, Renewing & Revoking PGRV Consent

Consent is only required at one branch within the group. If consent is revoked or renewed in your branch, the changes will reflect instantly – following a PMR refresh – at all other branches within your group.

In order to view a patient’s Pharmacy Group Record, the patient must exist in your pharmacy and at least one other pharmacy in your group.

Patients must provide consent for their information to be shared, and once obtained, instant access is provided using the patient’s NHS number for synchronisation and validation.

You can also obtain, renew and revoke consent on the Services tab within the Patient Details form.

Obtaining Consent

  1. To begin, once patient consent has been obtained, search for, locate and select the patient from the ProScript Connect Search Screen.
  2. The patient’s PMR opens in a new tab, navigate to the Pharmacy Group Record tab.

  1. Select the Alt+F2 – Obtain Consent text. The Pharmacy Group Record displays.

An information box displays at the top of the Pharmacy Group Record tab, indicating the branch where the consent was obtained and the date the consent expires. Consent expiry is determined by the value in months entered within the Expiry Period application setting. This cannot be longer than 12 months.

Renewing Consent

  1. To begin, once patient consent has been obtained for the renewal, search for, locate and select the patient from the ProScript Connect Search Screen.
  2. The patient’s PMR opens in a new tab, navigate to the Pharmacy Group Record tab.

  1. Select the Alt+F2 – Renew Consent text. The consent expiry date updates according to the value in months entered within the Expiry Period application setting. This cannot be longer than 12 months.

Revoking Consent

  1. To begin, search for, locate and select the patient from the ProScript Connect Search Screen.
  2. The patient’s PMR opens in a new tab, navigate to the Pharmacy Group Record tab.

  1. Select the Alt+F3 – Revoke Consent text.
  2. An Enter Reason pop-up displays. Enter the reason the consent is being revoked if required, and select the [F10 – OK] button. The Pharmacy Group Record is removed.