All the scanning app settings are within the app. As part of your initial setup, you’ll have received details for an Administrator Access User. This access will be required to set up your additional users.
There are also settings in ProScript Connect Application Settings for controlled drugs, fridge lines and robot lines you may also wish to consider.
Tip: We recommend a minimum of two administrators are set up for your pharmacy to cover rotas and holidays.
To access the ScriptCheck app settings, double-click the ScriptCheck app icon on your desktop or create a shortcut in ProScript Connect.
- On the login details screen, enter your administrator login details and password, then click Login.
Tip: Use the Show/hide icon to the right of the password to view your password entry. - Within the app, in the left-hand pane, click Settings.
The App Settings screen is displayed.
User Maintenance
An Administrator Access User can manage all user accounts and role profiles for login and access permission purposes.
The role assigned to a user will determine their access permissions to specific functionalities of the scanning app.
There are three User Roles:
Administrator Access User – Management user allowed access to all functionalities, able to access Settings and able to create new and edit existing users
Accredited User – Clinical user requiring GPHC credentials and allowed access to Barcode Management and Verification, as well as the Picklist Builder
Supervisor User – General user allowed to access the Picklists Builder only
If no role is assigned, access will be a general user with access to the Picklist Builder only.
The icon will be green when the user has been allocated the indicated role, otherwise it is red.
Tip: A user can have both Administrator and Accredited roles assigned if required.
Create a New User
To create new users, a user with Administrator Access is required.
- On the Settings screen, click the Accounts tab.
- The User Management panel is shown by default with current users displayed.
- In the Add New User section, the administrator adds the username (a minimum of 10 characters).
- The new user enters and confirms their password.
Password rulesWhen creating a password, the following rules must be met:
- Passwords must contain a minimum 16 characters (containing at least 1 special character, 1 number, 1 uppercase and 1 lowercase value and DON’T contain the username).
- Passwords will expire after 365 days.
- You can’t reuse the last 5 passwords or those used within the last 6 months, whichever is longer.
- Common passwords such as ProscriptConnect@123 are not permitted.
- In the User Roles section, the administrator assigns the required user role.
When selecting the Accredited Role, the name of the user and their GPHC number must be added, and you will be prompted to confirm the choice of role.
- The administrator enters their admin username and admin password.
- Click the green Create User icon. Any missing actions required are noted at the bottom in red and once rectified, the new user is added to the list of current users.
Edit an existing User
To edit existing users, a user with Administrator Access is required.
- On the Settings screen, click the Accounts tab.
- The User Maintenance panel is shown by default with current users displayed.
- Click the Edit icon beside the selected user.
- In the Update User section, edit the user details.
- The administrator enters their admin username and admin password.
- Click the green Create user icon to save.
Any missing actions required are noted at the bottom in red and once rectified, the user is edited in the list of current users.
Other App Settings
On the App Settings screen, change the following settings according to your pharmacy requirements, using the following as a guide.
To save any changes, click the save icon, in the top left corner.
These tabs are for use by the helpdesk only – General, Accounts, Data Retention, File System, Log Files, PMR, Scanner and Updating.
General
| Description | Setting |
| Default Menu
Only available from ProScript Connect v1.30.7 |
Allows selection of screen to load by default, when no active picklist is present.
Select one of the following depending on your preferred default workflow – single patient or batch patients.
Default is Scan Now screen. Impact: Allows you to select which is the first screen you see when logging in. |
| Only load default menu once
Only available from ProScript Connect v1.30.7 |
If this setting is ticked, the scanning app will only move to the default page once on login, if no picklists are present. To enable this option, tick the box to the left of the ? icon.Default is On. |
Picklist
| Description | Setting |
| Number of Baskets/Patients/Locations | The maximum number of baskets/patients per picklist you want to process at a time. This will depend upon the physical space available to safely process and dispense within your pharmacy. The default is 30.
Move the slider across to change the required number of basket/patient/locations per picklist. If you do go over that setting when building a picklist, a warning message is displayed which can be overridden. Impact: Allows you to define the number of patients you can add to a picklist (batch) at one time, a warning message is displayed if you exceed. |
| Maximum number of Packs per Picklist | The maximum number of accumulative packs per picklist. This will depend upon the number of packs your pharmacy wishes to pick from shelves to safely process and dispense at one time. The default is 10.
Move the slider across to change the required number of packs per picklist. If you do go over that setting when building a picklist, a warning message is displayed which can be overridden. Impact: Allows you to define the maximum number of packs in a single picklist. |
| Scan to Pick Mode – Opt out | As you scan in tokens to create a picklist, the default is to display the tokens in the left-hand pane, from where you can pick and choose the scanned tokens to move them into right-hand pane – the Picklist Builder – to build the picklist. This is the default.
You can enable the scanned tokens to go directly into the Picklist Builder (right-hand side of the Picklist Builder screen). This means that every token that is scanned goes directly into the current picklist that is being created. To switch on, tick the box to the left of the ? icon. Impact: Enables scanned tokens to go automatically into the current picklist. |
| A4 Picklist Line Count | Defines the maximum number of lines printed on each picklist. Picklists are printed on A4 paper. Move the slider across to change the number. The default is 30. |
Printing
| Description | Setting |
| Label Printer | The name of the label printer used for ScriptCheck.
Move your cursor to above the field to highlight the field, then type in the name of the label printer. |
| Paper Printer | The name of the printer used for printing picklists.
Move your cursor to above the field to highlight the field, then type in the name of the picklist printer. |
| Disable Basket Print | Disables printing of the basket labels when opening a picklist. The default is Off.
To enable this option, tick the box to the left of the ? icon. |
| Disable PTS printing | Disables PTS printing. The default is Off for the Prescription Tracking Service (PTS).
To enable this option, tick the box to the left of the ? icon. |
| Disable ETP printing | Disables ETP printing. The default is Off.
To enable this option, tick the box to the left of the ? icon. |
| Disable Bag Printing | Disables bag label printing. The default is Off.
To enable this option, tick the box to the left of the ? icon. |
| PTS print mode | Defining when a PTS label is printed. The default is Don’t Print.
To change, click on the wording, then select the downward arrow Two scenarios: 1. Do you want a PTS label per script or per patient. 2. Do you want the label printing as part of the basket check completion or if there is validation (verification) required for the basket, then the PTS label will print with the bag label on completion of the verification. |
| Bag Label Print Number | The count of bag labels to print per print request. The default is 1.
Move the slider across to choose the required number. Range is 1-3 |
| Use Alternative Printing Method | To utilise an alternative printing method. To use this option, tick the box to the left of the ? icon. |
| Picksheet: Include tick boxes | Print tick boxes on the picklist. The default is On.
To disable this option, untick the box to the left of the ? icon. |
| Printing Delay (Milliseconds) | Milliseconds to wait between print attempt to ensure correct order when bulk printing. The default is 61. If labels are not coming out in the correct order, increasing this number may help.
Move the slider across to choose the required number. Range 1-1000 |
| Picklist Pack Suffix | Suffix to print after pack quantities on printed picklists. The default is pk. |
| Picklist Split Pack Suffix | Suffix to print after split pack quantities on printed picklists. The default is x.
(Recommend using UNIT(s)) |
| Print Missing Item Warning Label | Prints a warning label for any ScriptCheck packs not fully dispensed in the app, for example not scanned as part of the picklist process. The default is Don’t Print.
To change, click on the wording, then select the downward arrow |
| Print Return Reminder Label | Prints a reminder label for any unfinished baskets on leaving a picklist, for example if a picklist needed to be put aside, for another picklist to be worked on, the label reminder is to remember to go back to the original picklist and complete. The default is Never.
To change, click on the wording, then select the downward arrow Impact: Allows you to select if you want a reminder label and when to print when you stop picking halfway through a picklist. |
| Print Validation Reminder Label | Prints a reminder label for any baskets requiring validation. This will reminder label can be used to act as a communication tool, to inform a pharmacist that this basket requires verification to be completed. The default is for Non-Accredited users.
To change, click on the wording, then select the downward arrow Impact: Allows you to print a reminder label that can be stuck to a basket as a reminder that it requires verification. |
Process
This covers accuracy and clinical checking settings.
| Description | Setting |
| Clinical Check: Skip for Picklist Building | Defining how far through the picklist process, scripts are allowed to be processed without a clinical check, for example ensuring ALL scripts must be clinically checked before they can be added to the Picklist Builder – default is Off. A warning message is displayed on screen if clinical checks have not been done, ‘Script cannot be processed as it has not been clinically checked. Please have a pharmacist carry out the clinical check in ProScript Connect and retry’. To enable this option, tick the box to the left of the ? icon.Impact: The clinical check can be moved to the end of the process. |
| Clinical Check: Skip For Labelling Scan | This allows labels to be added to the printed for stock without a clinical check being done – default is Off.
A warning message is displayed on screen if clinical checks have not been done, ‘Script cannot be processed as it has not been clinically checked. Please have a pharmacist carry out the clinical check in ProScript Connect and retry’. To enable this option, tick the box to the left of the ? icon. Warning: We advise pharmacies NOT to have both of these configurations on (Clinical Check: Skip for Picklist Building and Clinical Check: Skip For Labelling Scan) as it allows scripts to be processed without a clinical check and you will NOT be warned that the clinical check is incomplete. Impact: The clinical check can be moved to the end of the process. |
| Allow Verifying All Baskets at once | Allows verifying all baskets at one time – the default is Off. This allows each basket to be clinically checked and verified one at a time.
Warning: this causes multiple bag labels to be printed at one time. To enable this option, tick the box to the left of the ? icon. Impact: Adds the ‘Verify all baskets’ button to the screen so you can verify all baskets at once, rather than individually. |
| Require split packs be verified | This forces a verification check on all split packs. The default is On.
To disable this option, tick the box to the left of the ? icon. Impact: Pharmacist/ACT will be asked to verify all baskets. The dispenser can bag up the other products and only leave out the pack(s) that need to be verified. |
| Require Non-ScriptCheck Items to be verified | This forces a verification check on all non-ScriptCheck items. The default is On.
To disable this option, tick the box to the left of the ? icon. Impact: Pharmacist/ACT will be asked to verify all baskets. The dispenser can bag up the other products and only leave out the pack(s) that need to be verified. |
| Require Partly Labelled ScriptCheck Items to be verified | This forces a verification check on all partly labelled ScriptCheck items. The default is On.
To disable this option, tick the box to the left of the ? icon. Impact: Pharmacist/ACT will be asked to verify all baskets. The dispenser can bag up the other products and only leave out the pack(s) that need to be verified. |
| Display “No More Packs” button during Basket Check
Only available from ProScript Connect v1.30.7 |
When selected the No More Packs button is displayed on screen during the Basket Check
To enable this option, tick the box to the left of the ? icon. Default setting is Yes. Impact: You can part-complete the basket check and bag up products available. Labels for owing items are already printed. |
| Require use of “No More Packs” button to be verified
Only available from ProScript Connect v1.30.7 |
When selected the No More Packs button is used, all packs must be verified.
To enable this option, tick the box to the left of the ? icon. Default is Yes. Impact: Pharmacist/ACT asked to verify all baskets. |
| New Barcode Local Validation Requirement | Choose whether to use a verified barcode database specific to your pharmacy or a shared database that will consider barcodes verified by other external pharmacies.
This option defines the minimum number of verifications required until the unknown barcode warning message disappears. The range is 2-99. The default is 2. Move the slider across to change the required number. Impact: After the barcode is scanned, a message is displayed, ‘Are you holding xxx‘. Dispenser to confirm message. |
| Local Verification Requirement | The minimum count of accredited user verifications required.
The range is 1 -5. The default is 1. Move the slider across to change the required number. Impact: Pharmacist/ACT will be asked to verify all baskets (if it contains the locally added product). The dispenser can bag up the other products and only leave out the pack(s) that need to be verified. |
Product Manager
This covers verification settings.
| Description | Setting |
| Allow Shared Verification | Choose whether to use a verified barcode database specific to your pharmacy or a shared database that will consider barcodes verified by other external pharmacies. Using your own verified barcode database will mean only drug packs verified by a pharmacist at your pharmacy will count towards the verification of that pack barcode.
This option allows pack barcodes with sufficient external verification to be dispensed without local verification required by your pharmacists. Verifications expire every 6 months. The default is Off. To enable this option, tick the box to the left of the ? icon. Impact: Allows previously verified barcodes from external pharmacies. |
| Shared Verification – Min External Verification | The minimum count of verifications by a pharmacist (checking the correct pack has been given out) at other pharmacies in the last 6 months required to allow a shared barcode in your system. Verifications expire every 6 months. The default is 5.
Move the slider across to change the required number. (Range is: Minimum 5 to 20 Max) Impact: Allows previously verified barcodes from external pharmacies. |
Security
| Description | Setting |
| Inactivity logout timer (minutes) | The number of minutes of inactivity in the app before being logged out. The default is 10. (Range is: Minimum 5 mins to a Maximum of 60 mins)
Move the slider across to change the required number. |