ScriptCheck scanning app settings

This functionality is only available to customers using the Electronic Prescription Service in England and Wales.


All the scanning app settings are within the app. As part of your initial setup, you’ll have received details for an Administrator Access User. This access will be required to set up your additional users.

There are also settings in ProScript Connect Application Settings for controlled drugs, fridge lines and robot lines you may also wish to consider.

Tip: We recommend a minimum of two administrators are set up for your pharmacy to cover rotas and holidays.

To access the ScriptCheck app settings, double-click the ScriptCheck app icon on your desktop or create a shortcut in ProScript Connect.

  1. On the login details screen, enter your administrator login details and password, then click Login.

    Tip: Use the Show/hide icon to the right of the password to view your password entry.

  2. Within the app, in the left-hand pane, click Settings. 
    The App Settings screen is displayed.

User Maintenance

An Administrator Access User can manage all user accounts and role profiles for login and access permission purposes.

The role assigned to a user will determine their access permissions to specific functionalities of the scanning app.

There are three User Roles:

  •  Administrator Access User – Management user allowed access to all functionalities, able to access Settings and able to create new and edit existing users.
  •  Accredited User – Clinical user requiring GPHC credentials and allowed access to Barcode Management and Verification, as well as the Picklist Builder.
  •  Supervisor User – General user allowed to access the Picklists Builder only.

If no role is assigned, access will be a general user with access to the Picklist Builder only.

The icon will be green when the user has been allocated the indicated role, otherwise it is red.

Tip: A user can have both Administrator and Accredited roles assigned if required.

Create a New User

To create new users, a user with Administrator Access is required.

  1. On the Settings screen, click the Accounts tab.
  2. The User Management panel is shown by default with current users displayed.
  3. In the Add New User section, the administrator adds the username (a minimum of 10 characters).
  4. The new user enters and confirms their password.

     

    Password rules
    When creating a password, the following rules must be met:
    • Passwords must contain a minimum 16 characters (containing at least 1 special character, 1 number, 1 uppercase and 1 lowercase value and DON’T contain the username).
    • Passwords will expire after 365 days.
    • You can’t reuse the last 5 passwords or those used within the last 6 months, whichever is longer.
    • Common passwords such as ProscriptConnect@123 are not permitted.
  5. In the User Roles section, the administrator assigns the required user role.

    When selecting the Accredited Role, the name of the user and their GPHC number must be added, and you will be prompted to confirm the choice of role.

  6. The administrator enters their admin username and admin password.
  7. Click the green Create User icon. Any missing actions required are noted at the bottom in red and once rectified, the new user is added to the list of current users.

Edit an existing User

To edit existing users, a user with Administrator Access is required.

  1. On the Settings screen, click the Accounts tab.
  2. The User Maintenance panel is shown by default with current users displayed.
  3. Click the Edit icon beside the selected user.
  4. In the Update User section, edit the user details.
  5. The administrator enters their admin username and admin password.
  6. Click the green Create user icon to save.

    Any missing actions required are noted at the bottom in red and once rectified, the user is edited in the list of current users.


Other App Settings

On the App Settings screen, change the following settings according to your pharmacy requirements, using the following as a guide.

To save any changes, click the save icon, in the top left corner.

These tabs are for use by the helpdesk only – General, Accounts, Data Retention, File System, Log Files, PMR, Scanner and Updating.

Picklist

Description Setting
Number of Baskets/Patients/Locations The number of baskets/patients per picklist you want to process at a time. This will depend upon space available to safely process and dispense.

Move the slider across to change the required number of basket/patient/locations per picklist. If you do go over that setting when building a picklist, a warning message is displayed which can be overridden.

Maximum number of Packs per Picklist The maximum number of packs per picklist. This will depend upon the size of your baskets and space you have available to safely process and dispense.

Move the slider across to change the required number of packs per picklist. If you do go over that setting when building a picklist, a warning message is displayed which can be overridden.

Scan to Pick Mode – Opt out This enables the scanned scripts to go directly into the Picklist Builder (right-hand side of the Picklist Builder screen). The default is On.

To switch off, tick the box to the left of the ? icon.

A4 Picklist Line Count Defines the maximum number of lines printed on each picklist. Picklists are printed on A4 paper. Move the slider across to change the number. The default is 30.

Printing

Description Setting
Label Printer The name of the label printer used for ScriptCheck.

Move your cursor to above the field to highlight the field, then type in the name of the label printer.

Paper Printer The name of the printer used for printing picklists.

Move your cursor to above the field to highlight the field, then type in the name of the picklist printer.

Disable Basket Print Disables printing of the basket labels when opening a picklist. The default is On.

To disable this option, tick the box to the left of the ? icon.

Disable PTS printing Disables PTS printing. The default is Off for the Prescription Tracking Service (PTS).

To enable this option, tick the box to the left of the ? icon.

Disable ETP printing Disables ETP printing. The default is Off.

To enable this option, tick the box to the left of the icon.

Disable Bag Printing Disables bag label printing. The default is Off.

To enable this option, tick the box to the left of the ? icon.

PTS print mode The default is Don’t Print.

To change, click on the wording, then select the downward arrow  for another option.

Bag Label Print Number The number of bag labels to print per print request. The default is 1.

Move the slider across to choose the required number.

Use Alternative Printing Method To utilise an alternative printing method. To use this option, tick the box to the left of the ? icon.
Picksheet: Include tick boxes Print tick boxes on the picklist. The default is On.

To disable this option, tick the box to the left of the ? icon.

Printing Delay (Milliseconds) Milliseconds to wait between print calls to ensure correct order when bulk printing. The default is 50.

Move the slider across to choose the required number.

Picklist Pack Suffix Suffix to go after pack quantities on printed picklists. The default is pk.
Picklist Split Pack Suffix Suffix to go after split pack quantities on printed picklists. The default is x.
Print Missing Item Warning Label Prints a warning label for any ScriptCheck packs not fully dispensed in the app. The default is Don’t Print.

To change, click on the wording, then select the downward arrow  for another option.

Print Return Reminder Label Prints a reminder label for any unfinished baskets on leaving a picklist. The default is Never.

To change, click on the wording, then select the downward arrow  for another option.

Print Validation Reminder Label Prints a reminder label for any baskets requiring validation. The default is Non-Accredited.

To change, click on the wording, then select the downward arrow for another option.

Process

This covers accuracy and clinical checking settings.

Description Setting
Clinical Check: Skip for Picklist Building Allows scripts without clinical checks to be added to a picklist. The default is Off.

To enable this option, tick the box to the left of the icon.

Clinical Check: Skip For Labelling Scan Allows labelling packs without a clinical check. The default is Off.

To enable this option, tick the box to the left of the ? icon.

Allow Verifying All Baskets at once Allows verifying all baskets at one time. Warning: this causes multiple bag labels to be printed at one time. The default is Off.

To enable this option, tick the box to the left of the ? icon.

Require split packs be verified Forces verification check on all split packs. The default is On.

To disable this option, tick the box to the left of the ? icon.

Require Non-ScriptCheck Items to be verified Forces verification check on all non-ScriptCheck items. The default is On.

To disable this option, tick the box to the left of the ? icon.

Require Partly Labelled ScriptCheck Items to be verified Forces verification check on all partly labelled ScriptCheck items. The default is On.

To disable this option, tick the box to the left of the ? icon.

New Barcode Local Validation Requirement The minimum number of successful scans required until the new barcode warning message disappears. The default is 20.

Move the slider across to change the required number.

Local Verification Requirement The minimum count of accredited user verification required. The default 2.

Move the slider across to change the required number.

Product Manager

This covers verification settings.

Description Setting
Allow Shared Verification Allows products with sufficient external verification to be dispensed without local verification. The default is Off.

To enable this option, tick the box to the left of the ? icon.

Shared Verification – Min External Verification The number of manual verifications at external pharmacies required to allow a shared barcode in your system. The default is 5.

Move the slider across to change the required number.

Security

Description Setting
Inactivity logout timer (minutes) The number of minutes of inactivity in the app before being logged out. The default is 10. 

Move the slider across to change the required number.

KB5002336