ScriptCheck – the ACT workflow

This functionality is only available to customers using the Electronic Prescription Service in England and Wales.

ScriptCheck has been developed to allow pharmacists to carry out the clinical check process for ETP prescriptions in batches.

Dispensing staff download EPS scripts, print tokens and process as usual, and the scripts are automatically added to the ScriptCheck Manager queue. The pharmacist can clinically check the scripts in batches. ScriptCheck can retain the clinical check for previously dispensed identical prescriptions for up to 6 months. The scripts with a retained clinical check will not be required to be checked by the pharmacist until the retained clinical check is reset after 6 months or the script has been edited.

Once a batch of scripts have been clinically checked by the pharmacist, drug labels and bag labels for each script are printed from the ScriptCheck Manager screen by other members of the pharmacy team, with the Accuracy Checking Technicians completing the accuracy check.

Processing scripts using ScriptCheck

In the following steps, ProScript Connect is configured to dispense items via ScriptCheck by default.

When adding prescriptions to the ScriptCheck queue, scripts are dispensed from the ETP module in the usual way. Follow the SOP for your pharmacy.

  1. The dispenser downloads the EPS scripts in batches and processes the scripts following the local SOP in the usual way.
  2. On the PMR the items ready for dispensing are marked by default as .
  3. From the PMR, if required, the dispenser can locally dispense items and remove the item from the ScriptCheck queue if, for example:
    • An owing is created.
    • An item required an additional endorsement.
    • An item is an MDS item.
    • An item is a CD schedule 1 or 2.
  4. The dispenser endorses the script.

    By default, no labels will be printed at this stage for ScriptCheck items. However, the following labels may print if configured to do so – alerts and drug warnings, NMS and DMS labels, Prescription Collection Point (PCP) and Pro Delivery Manager (PDM) barcodes. We recommend that these labels are kept with the patient’s dispensing token. If configured, Order basket confirmation and SMS/email notifications may also appear on screen.

  5. Away from the dispensing area, the pharmacist can now carry out a clinical check for a batch of scripts in the ScriptCheck queue.

    Any previously dispensed prescription for the same patient, where all items have been previously clinically checked, may retain the clinical check for up to 6 months, subject to no changes being made.

  6. Once the pharmacist has clinically checked the scripts, other members of the pharmacy team can access the ScriptCheck Manager screen and use F9 – Manual Complete to print the drug labels and bag labels. These labels are added to the basket containing the relevant token.
  7. The stock is picked, and items labelled using the token in each basket.
  8. ACTs complete the accuracy checks.

KB5002505